Privacy Policy
This Privacy Policy describes how Ringside Cartel (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at ringsidecartel@hotmail.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device Information
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor for fulfillment services.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services based on your preferences.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor for fulfillment services.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use a third-party manufacturer to power our online store. You can read more about how they use your Personal Information in their privacy policy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis
Under Australian privacy laws, we process your personal information under the following lawful bases:
Your consent.
The performance of the contract between you and the Site.
Compliance with our legal obligations.
To protect your vital interests.
To perform a task carried out in the public interest.
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.
Automatic Decision-Making
We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Your Rights
If you are a resident of New South Wales or other parts of Australia, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
Your Personal Information will be initially processed and stored for further processing within Australia.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.
SMS Privacy Policy
We value your privacy and are committed to protecting the information you share as part of our SMS marketing services. This policy outlines how we collect, use, and safeguard your data in connection with our text messaging program.
Our SMS marketing service includes sending you text notifications for orders, abandoned checkout reminders, marketing offers, and transactional texts, including requests for reviews. You can opt-in to our SMS service through checkout and sign-up forms. To opt-out of receiving SMS messages from us at any time, you can text STOP.
We collect data such as your phone number and purchase history to tailor our communication with you. This information aids us in providing targeted and relevant messages. While we may share some of your data with third parties for operational purposes, this excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
To enhance the personalization of our SMS and email marketing, we collect location data primarily through the billing addresses of customers who have made purchases, and via IP geolocation for users without purchase history.
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. The website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart or checkout, and this information is used to determine when to send cart or checkout reminder messages via SMS.
We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website and, where feasible, notified to you. For any questions or concerns regarding your privacy, please contact us at ringsidecartel@hotmail.com.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.